Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Cubase-Templates.net collects, uses, stores and protects personal information when you visit our website, create an account, subscribe to our newsletter, contact us or purchase digital products.

1. Who We Are

Cubase-Templates.net is an online store based in Finland offering digital music production products, including Cubase templates, sample packs and MIDI products.

For privacy-related questions or requests, please contact us at:

Email: [email protected]
Website: https://cubase-templates.net

2. Information We Collect

Depending on how you use our website, we may collect:

• Name and email address
• Billing information and country
• Account and login information
• Order and purchase history
• IP address and basic technical information about your device and browser
• Information you provide when contacting us
• Newsletter subscription information
• Newsletter interaction data, such as email opens and link clicks, when tracking is enabled
• Information submitted when registering or applying as a vendor

We only collect information that is reasonably necessary to operate our website, process purchases, provide customer support, maintain security and communicate with our customers and subscribers.

3. How and Why We Use Your Information

We may process your personal information for the following purposes:

• Processing orders and providing digital downloads – necessary to perform our contract with you.
• Managing customer accounts – necessary to provide account-related services.
• Customer support and communication – necessary to respond to requests and support customers.
• Accounting, tax and legal obligations – where processing is required by law.
• Website security and fraud prevention – based on our legitimate interest in protecting our website, customers and business.
• Website statistics and performance – based on our legitimate interests and, where legally required, your consent.
• Email newsletters and marketing – based on your consent. You may unsubscribe at any time.

4. Payments

Payments are processed through third-party payment providers, including PayPal and Stripe. When you make a payment, certain information necessary to complete the transaction is provided to the selected payment provider.

We do not directly store your full credit or debit card details on Cubase-Templates.net. Payment providers process payment information according to their own privacy policies and security requirements.

5. Website Analytics

We use WP Statistics / Slimstat to understand how visitors use our website. This may include technical information such as IP addresses, browser and device information, visited pages, referring websites and visit times.

This information is used to understand website traffic, improve our website and identify technical or security issues. Analytics information is retained only for as long as reasonably necessary for these purposes.

6. Newsletter

If you subscribe to our newsletter, your subscription information is stored in our WordPress database and used to send you news, product updates, offers and other marketing communications.

We may track whether newsletters are opened and whether links in them are clicked in order to measure the performance of our email campaigns.

You can withdraw your consent and unsubscribe at any time by using the unsubscribe link included in our emails.

7. Cookies and Similar Technologies

Cubase-Templates.net uses cookies and similar technologies to operate the website, maintain customer sessions, provide shopping cart and checkout functionality, improve security and, where applicable, understand website usage.

Some cookies are necessary for the website and online store to function. Other non-essential technologies may require your consent. Where consent is required by applicable law, these technologies will be used only after consent has been obtained.

You can also control or delete cookies through your browser settings.

8. Third-Party Services

We use third-party services to operate and protect our website and provide its features. These may include:

• PayPal – payment processing
• Stripe – payment and card processing
• Namecheap – website hosting and related infrastructure
• Cloudflare – website security, performance and network services
• Google reCAPTCHA – protection against spam and automated abuse
• YouTube – embedded video content

These providers may process technical or personal information according to their own privacy policies when their services are used.

9. International Data Transfers

Some of our service providers are located in, or may process information in, countries outside the European Economic Area (EEA), including the United States.

Where personal data is transferred outside the EEA, appropriate safeguards required by applicable data protection law are used where necessary. Depending on the service provider, these may include an applicable adequacy decision, the EU-U.S. Data Privacy Framework or European Commission Standard Contractual Clauses.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable legal, accounting or tax obligations.

Order and transaction information may be retained for the period required by applicable accounting and tax laws. Customer account information may be retained while the account remains active. Newsletter information is generally retained until you unsubscribe or request deletion, unless we have another legal reason to retain certain information.

11. Sharing Your Information

We do not sell your personal information.

Personal information may be shared with service providers where necessary to operate the website, process payments, provide digital products, maintain security or meet legal obligations. We may also disclose information where required by law or a valid request from a competent authority.

12. Your Data Protection Rights

If the GDPR or other applicable data protection laws apply to you, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain types of processing
• Request data portability where applicable
• Withdraw consent at any time where processing is based on consent

Withdrawing consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before processing certain requests.

You also have the right to lodge a complaint with the competent data protection authority. In Finland, the supervisory authority is the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto).

13. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or storage on the internet can be guaranteed to be completely secure.

14. Children’s Privacy

Our website and products are not specifically directed at children. We do not knowingly collect personal information from children where parental or guardian consent would be required under applicable law.

15. Third-Party Links

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our services, legal requirements or data-processing practices change. The latest version will always be published on this page with the date of the most recent update.

17. Contact Us

If you have questions about this Privacy Policy or would like to exercise your data protection rights, contact us at:

Cubase-Templates.net
Finland
Email: [email protected]